11th Mar '20

Carers to Have Access to Greater Supports from 6th April

Australia’s 2.7 million unpaid carers will have access to greater supports from 6 April 2020, with the introduction of the new Carer Gateway support service.

Anyone can become a carer at any time - through the birth of a child who has special needs, as a result of a loved-one’s accident or illness, if someone close to you has an addiction or a long-term health condition, and sometimes because the people we love simply get older. Whatever your circumstance, Carer Gateway is there to support you.

LiveBetter is your first port of call for Carer Gateway services if you live in:

  • South Eastern NSW
  • Western NSW
  • Murrumbidgee

Map of Australia. Purple section within New South Wales to indicate service delivery area

Services for carers available through the Carer Gateway:

  • Phone counselling
  • Online peer support and coaching services
  • Practical educational resources to improve carer wellbeing, skills and knowledge

Current services:

Carers can continue to access support through their current service providers until the Carer Gateway launches on 6th April 2020. It is important to note that carers registered with the Commonwealth Carer Respite Centre (CCRC) are not automatically transferred to the Carer Gateway. Carers will need to call Carer Gateway on 1800 422 737 to register on or after 6 April. 

Useful links: