About us

Empowering our customers to live happy, independent lives in their local community.

We are your support, your local experts and your biggest advocate

As the trusted partner of 3,600 seniors, people with disability and families we are passionate about caring for local communities.

Like you, we understand that one size doesn’t fit all. We listen to what you want and need, and are here to help. Everything we do is about putting you – our customer – first.

Purpose

We inspire possibility by giving people access to support in their chosen community.

Mission

We achieve our purpose by connecting capable, passionate and caring locals with those who need support.

Customer promise

We promise to provide customer-directed disability, family and aged care services that you value by listening to you, empowering our people to respond, and doing what we say we will.

Our values

Integrity

We live out our values, are honest and ethical in all our dealings and are accountable for our actions.

Cooperation

We strive to identify and create value from partnerships and alliances with other organisations, agencies, businesses, communities and within our own organisation.

Empowerment

We believe that individuals and communities should be encouraged and supported to realise their full potential.

Respect

We value the individual. We recognise the rights and choices of our customers, employees and the community. We encourage teamwork and support diversity within the team.