Community Packages (ComPacks)

A 6-week program to help you get back on your feet after a hospital stay.
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Low level care after a hospital stay

Community Packages (ComPacks) is a 6-week, low level care program for people who need help getting back on their feet after a hospital stay.

It is designed to help you live safely and regain your independence – and to prevent avoidable readmission.

Assistance with everyday tasks

Case management

An experienced LiveBetter case manager will work with you to coordinate services and ensure they meet your individual needs.

Personal care

We'll help you with tasks like showering and getting dressed so you can live safely at home.

Domestic assistance

From cooking meals to keeping your home safe and clean, we'll give you a helping hand with everyday chores.


Use our transport services to travel to appointments and stay connected with the community.

Meal preparation

We'll take the stress out of eating well by supporting you with cooking and meal preparation.


Our home care workers can assist with shopping for your essential needs as you recover at home.

Contact us to see how LiveBetter can help

1800 580 580

Who is eligible for ComPacks?

The ComPacks program is for people who are being discharged from hospital, don’t have a carer at home, and aren’t eligible for government-funded aged care or other support programs like the NDIS.

Referrals for ComPacks are made through the hospital or community mental health. Eligibility is determined by the Local Health District and screened by the Aged Care Access Centre. LiveBetter provides ComPacks to people living in the Western NSW, Hunter New England and Far West Local Health Districts.

How can ComPacks assist me?

When you are referred for ComPacks in hospital, you will be allocated a LiveBetter case manager who will work with you to organise services such as domestic assistance, personal care and transport. We encourage all of our ComPacks customers to have choice in their care. Your services can be delivered by LiveBetter or through external providers.

Although ComPacks is a 6-week program, it can be extended depending on your individual circumstances.

How much does ComPacks cost?

The ComPacks program is funded by NSW Health. A client fee of $60.00 is requested for the program. If a person is unable to pay this amount, a reduced amount may be able to be negotiated.

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