Carer Gateway

Carer Gateway helps unpaid carers of all ages, from children as young as 7 to adults and retirees. Whatever your circumstances, we're here to support you and the person you're caring for.

Sometimes you need a little care too

Are you one of Australia's 2.7 million unpaid carers?

Carer Gateway aims to make your life a bit easier, with free access to practical advice and support for carers.

At LiveBetter, we're so pleased to be your local Carer Gateway provider in regional New South Wales.

About Carer Gateway

Carer Gateway provides a range of free services and support just for carers. Services are delivered in-person, online and over the phone.

Emergency Respite

If you become sick or injured and can’t continue to care for your loved one, Carer Gateway may be able to organise emergency respite services to take over while you recover.

Call Carer Gateway to discuss your options and arrange emergency respite care.

Coaching Services

Support to reflect on how things are going, how you’d like things to be, and steps to get there.

You can meet with a trained carer coach to explore areas of your life where you’d like things to change, or you can access online self-guided coaching sessions via the Carer Gateway website.

Peer Support Groups

Caring can sometimes be isolating and connecting with other carers who understand can make a big difference.

Peer Support Groups are an opportunity to share stories, advice and learn from each other in a safe space.

Depending on what suits you, there are face-to-face and online opportunities.

Counselling Services

If you’re feeling stressed, anxious, sad, or frustrated, a professional counsellor can talk to you about your worries and offer help.

Carer Gateway offers in person and phone counselling services.

By answering a couple of questions when you call, we can also provide information on services that best suit your needs.

Online Skills Courses

Carer Gateway offers free online self-paced skills courses to provide information, insights and practical tips to help carers develop new understanding and skills important in their caring role.

About Carer Gateway

Carer Gateway is an Australian Government program providing free services and support for carers.

If you care for a family member or friend with disability, a medical condition, mental illness, or who is frail due to age, then Carer Gateway can help you.

The Australian Government works with a range of health and carer organisations across Australia, known as Carer Gateway service providers, to deliver services to carers no matter where they live in Australia.

LiveBetter is the Carer Gateway Service Provider in Regional NSW

LiveBetter is the Carer Gateway Service Provider across South Eastern New South Wales, Western New South Wales and Murrumbidgee.

We also work with our service delivery partners, The Benevolent Society and Mission Australia, in the South Eastern parts of New South Wales to make sure you’re supported.

How to register with Carer Gateway

  1. Visit the Carer Gateway website to see what services are available.
  2. Call 1800 422 737 to register (Mon – Fri, 8am – 5pm).
  3. Start accessing our support and services to assist you in your carer role.

It only takes 5 minutes to register and our friendly and experienced team are ready to take your call and listen to what your needs are.

Carer Gateway is an Australian Government program providing free services and support for carers. Carer Gateway aims to provide the same level of support and services to all carers across Australia no matter where they live.

Support for young carers

Are you one of Australia’s 235,000 young carers?

You may not see yourself as a young carer, but if you are aged 25 or under and look after a loved one or friend with disability, medical condition, mental illness or who is frail due to age – then yes, you are a young carer.

Request a call back



Aged Care enquiry
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NDIS & Disability enquiry
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Other Services enquiry
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SIL Enquiry
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