Carer Gateway Campaign landing page

Carer Gateway

Connecting carers to support services

Carers Gateway

COVID-19 - How the Carer Gateway can support you

The Carer Gateway is here to support you during these unprecedented times. In cases where face-to-face services are impacted, we will aim to find alternative supports. Call us, we're here for you 1800 422 737.

3 Steps to Accessing Carer Supports


Step 1

Browse Services

Scroll to 'Services' to see what's available


Step 2

Contact Us

Call Carer Gateway 1800 422 737
(Mon - Fri, 8am - 5pm)


Step 3

Access Supports

We provide the services, and support you in your role as a carer

Call Carer Gateway to register and access supports

Carer Gateway is the Australian Government's national approach to providing reliable services, supports and advice for Australia's 2.65 million carers.


LiveBetter will manage the delivery of Carer Gateway across South Eastern NSW, Western NSW and Murrumbidgee. We will also work with our service delivery partners, The Benevolent Society and Mission Australia in the South Eastern parts of NSW to ensure you are supported.


The new supports are free to access for anyone looking after a family member or friend with disability, a medical condition, mental illness, health condition or someone who is frail due to age.


Services for carers through the Carer Gateway

NDIS National Community Connectors Program (NCCP)

Help for ageing parents and carers of people with disability.

Phone counselling

If you're feeling stressed, anxious, sad or frustrated, a professional counsellor can talk with you and offer help.

Taking a break (respite)

If you need to take a break, respite care services can look after the person you care for (including in an emergency).

Financial help

Caring can be costly. We can assist you in navigating financial support services.

Online services

Self-guided Coaching, Skills Courses and an Online Carer Forum. Visit to find out more.

Navigating local services

Help with navigating the NDIS for people with a disability and My Aged Care for the elderly.

Day to day supports

Advice on studying or working while caring, transport assistance and help at home.

Planning ahead

Assistance with planning for emergencies and the future.

Where is it available?
Who Pays?
Who will you be talking to?

Am I a carer?

Anyone can become a carer at any time - through the birth of a child who has additional needs, as a result of a loved-one’s accident or illness, if someone close to you has an addiction or a long-term health condition, and sometimes because the people we love simply get older. Whatever your circumstance, Carer Gateway is there to support you. Meet some of the people who provide care.

Top tips for carers

We're here to help.


LiveBetter provides Carer Gateway Services in South Eastern NSW, Western NSW and Murrumbidgee.



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